Some information is collected on this site automatically through the technology; other information is collected only when you choose to give it to us (e.g., when you set up an account, register for a contest or sign up for a specific online transaction).
What PII do we collect from the people that visit our blog or website or use our apps?
- Contact Information such as your name, email address, mailing or home address, telephone number, zip code and telephone number.
- Information you post in a public space on our website.
- Demographic Information about events you like or products you buy on our site. This may be collected as part of a survey.
When do we collect information?
We may request you to provide PII when you: (1) complete an online registration form – (registering on the website, subscribing for our newsletters, registering for special offers, registering for an account, entering a contest or responding to a survey); (2) fill out an order form, or (3) purchase any products or services from us. We DO NOT store credit card information.
In addition, we may collect non-personally identifying information such as your date of birth, gender, country of residence, language preference, hobbies and other information regarding your interaction with our site such as your viewing and listening habits, preferences and other customised activities in which you participate. You do not have to answer any of the questions we ask you, but if you don’t this will limit your experience on our website, and the products or services we can offer to suit your preferences.
How do we use the PII we collect?
We may use the PII to allow us to:
- better respond to your customer service requests
- send periodic emails to you regarding your orders
- update you about our products or services or
- contact you about exciting offers of new products or services that we believe may be of interest to you.
You always have the option to discontinue receiving these notices by ‘opting out’ or unsubscribing.
How do we protect information of persons visiting the site?
We care about the security of your PII. We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and safeguard the use of such Information.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
While we strive to use modern and commercially reasonable means to protect your Personal Information, there is no commercially deployed method of information transfer over the Internet or electronic data storage that is 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
Do we use ‘cookies’?
We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features on the site will also be disabled and some of our services will not function properly.
However, you can still place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
Occasionally, at our discretion, we may have links to or include or offer third party products or services on our website. These sites are not endorsed, operated or controlled by us, and any transactions that you may enter into with such sites will be subject to the privacy and security practices of these third party sites. We therefore have no responsibility or liability for the content and activities of these linked sites. You should not assume that their privacy policies or practices are the same as those on our site. Visitors to any third party web sites should refer to the respective privacy policies and practices of those sites.
We welcome any feedback about these sites.
Disclosure for Legal Enforcement Purposes
We reserve the right to disclose your PII, ONLY as required by law or in special cases when we have reason to believe that disclosing this information is necessary if there is a violation of the Terms of Service for this site or if you may be causing injury to or interfering (intentionally or unintentionally) with our company’s rights or property, the other users of this site or anyone else who could be harmed or impacted by your activities.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
- Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users are able to change their personal information by emailing us.(see below).
How does our site handle “do not track” (DNT) signals?
We honour DNT signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Does our site allow third party behavioural tracking?
We do not allow third party behavioural tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
- Within 7 business days
We will notify the users via in site notification
- Within 7 business days
We also agree to the ‘individual redress’ principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
- NOT to use false, or misleading subjects or email addresses
- To identify the message as an advertisement in some reasonable way
- To include the physical address of our business or site headquarters
- To monitor third party email marketing services for compliance, if one is used.
- To honour opt-out/unsubscribe requests quickly
- To allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
66 Carnation Drive
Wanstead, St. James
Last Edited on 2016-01-12